Professional Profile
Results-driven leader with 15+ years of experience as a regulatory lawyer and compliance officer, specializing in developing and implementing robust compliance programs. Known for strategic thinking and delivering practical, innovative solutions to complex compliance challenges. Skilled at balancing legal, compliance, and regulatory risks to support business objectives. Motivating leader with a track record of driving compliance excellence and a culture of integrity.
Work Experience
Passionate and driven compliance executive with proven track record establishing and directing best-in-class compliance programs, delivering impactful transformation.
General Counsel & Sr. VP of Compliance
Fund Street Technologies
2023 – Present
Miami, FL
Reporting to the Compliance Committee, I provided recommendations, conducted reviews to mitigate risks, completed assessments, and managed audits. I built relationships with external counsel, developed litigation strategies, implemented regulatory requirements, and led governance initiatives. I supervised attorneys, implemented a GRC tool, reviewed contracts, collaborated on AI initiatives, developed training content, conducted sessions, and selected legal professionals.
Senior Director, Customer Compliance
Synapse Financial Technologies, Inc.
2022 – 2023
Remote / San Francisco, CA
Ensure adherence to legal and regulatory requirements. Oversee the development and implementation of compliance policies and procedures, conduct regular audits, and provide guidance to department heads and employees on compliance matters. Partner with internal stakeholders to identify areas of potential compliance risk and develop mitigation strategies. Monitor and investigate potential compliance violations, coordinate internal investigations, and report findings.
Chief Compliance Officer
CURO Group Holdings Corp
2014 – 2022
Wichita, KS
Led a large team of international compliance professionals. Oversaw all aspects of the Compliance Management System (CMS), certifying adherence to regulatory requirements. Facilitated Initial Public Offering (IPO) and subsequent acquisitions and divestitures. Performed compliance initiatives, guaranteed smooth transitions, and mitigated potential risks. Wrote and reviewed customer-facing loan documentation, warranting full compliance with applicable federal and state requirements. Led the company through rigorous audits, federal and state examinations.
Education
Degrees and certifications in the legal and compliance fields
LL.M.
Thomas Jefferson School of Law
2009
San Diego, CA
Juris Doctor
Northwestern California University School of Law
2009
Sacramento, CA
Bachelor of Law
Northwestern California University School of Law
2006
Sacramento, CA
Active Bar Admissions
Licensed with various State Bar Associations in the United States
State of Florida
District of Columbia (D.C.)
State of California
Certifications
Professional accreditations and certifications demonstrating expertise and compliance with industry standards.
Certificate, Economics of Blockchain and Digital Assets
Wharton Executive Business School, University of Pennsylvania
Certified Compliance and Ethics Professional (CCEP)
Society of Corporate Compliance and Ethics
Certified Regulatory Compliance Manager (CRCM)
American Bankers Association
Certified Enterprise Risk Professional (CERP)
American Bankers Association
Certificate in Operational Risk Management
American Bankers Association
Certificate in Financial Services Compliance
Boston University
Certified Global Sanctions Specialist (CGSS)
Association of Certified Anti-Money Laundering Specialists (ACAMS)
Certified Anti Money Laundering Specialist (CAMS)
Association of Certified Anti-Money Laundering Specialists (ACAMS)
Advanced CAMS-Risk Management
Association of Certified Anti-Money Laundering Specialists (ACAMS)
Certified Cryptoasset Anti-Financial Crime Specialist
Association of Certified Anti-Money Laundering Specialists (ACAMS)
Professional Skills
Key competencies essential for navigating and excelling in various professional contexts.
Legal & Compliance
BSA/AML/OFAC/Sanctions
Compliance program development
Risk assessment/mitigation
Auditing, testing, & monitoring
Bank relationships
Leadership
Relationship building
Team management
Change management
Ethical leadership
Recommendations
Endorsements and testimonials highlighting professional aptitude and contributions from colleagues and partners.
Vice President, U.S. Collections
I worked with Joyce for many years and found her to be an exceptional resource on all matters compliance. Joyce is able to apply her vast knowledge from ground level operations to big picture perspectives and I have looked to her as a mentor and sounding board through many projects and challenges.
Kerry Palombo
Chief Compliance Officer
Joyce's depth of knowledge of all things consumer finance and the varying complexities of the regulatory landscape are of enormous value to any business partner. She is always on top of any developments or actions by regulators and is quick to digest, assess risk, and translate that impact concisely.
Michael Rejbeni
President
Joyce is a compliance professional that adds tremendous value to any business. Her professionalism and knowledge base of all regulatory environments whether it’s lending prepaid cards and or payments is without a doubt incredible. her understanding and how to balance the business needs but keeping things in line with respect to the regulatory environment is super critical. I had the pleasure of working with Joyce for over eight years and I always found myself astonished by the depth of knowledge in the area as mentioned above and also how eager she was to learn more. Being in the payment space for over 25 years I am very impressed with Joyce and her approach to business.